Returns

Our policy lasts 45 days. If 45 days have gone by since you placed your order, you won't be eligible for a return. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@eddeals.co.uk.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Damaged or Defective Items  

We are happy to exchange or refund you for any items that arrive to you damaged or are defective. Please send us an email at customerservice@eddeals.co.uk and send your item to: Returns Dept, ED! Deals, 2-4 Henry St, Bath, BA1 1JT, United Kingdom.